Privacy Policy
Last updated: October 31, 2026
Paradise Pool Service LLC (“we,” “us”) respects your privacy. This policy explains what we collect, how we use it, and your choices.
1. Information We Collect
Name, phone number, email address, and pool address
Service type, pool type, and any message you send us
Billing and payment history
Your consent to receive text messages
Basic website usage data, such as browser type and pages visited
2. How We Use Your Information
To provide, schedule, and bill for our services
To respond to your requests
To send account, invoice, payment, and service messages by phone, text, or email
To improve our website and services
3. Text Messaging (SMS)
We collect your mobile phone number and your opt-in consent when you submit our forms or become a customer. We use it only to send account, invoice, payment, past-due balance, and service-related text messages. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
4. Sharing Your Information
We do not sell your personal information. We share it only with service providers who help us run our business (for example payment processing, messaging delivery, and website hosting), and only as needed for those purposes, or when required by law. These providers may not use your information for their own marketing.
5. Data Security and Retention
We use reasonable safeguards to protect your information. We keep it for as long as needed to provide services, meet legal and accounting requirements, and resolve disputes.
6. Your Choices
Text messages: reply STOP at any time.
Access, correction, or deletion of your information: contact us at the details below.
7. Cookies
Our website may use cookies and similar tools for basic site function and analytics. You can disable cookies in your browser settings.
8. Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
9. Changes
We may update this policy. The updated version applies once posted on this page.
10. Contact
Paradise Pool Service LLC
3131 Draper Dr, Fairfax, VA 22031
(703) 200-6350
